Terms & Conditions

Last updated: January 1, 2024

These Terms and Conditions ("Terms") govern your relationship with Jelvix OÜ ("Company," "we," "our," or "us") regarding the use of our website and services. By accessing and using our services, you accept and agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Company Information

Jelvix OÜ is a limited liability company registered in Estonia with the following details:

• Legal name: Jelvix OÜ
• Registration number: 16618512
• Address: Harju maakond, Tallinn, Kesklinna linnaosa, Kaupmehe tn 7-120, 10114, Estonia
• Email: [email protected]

3. Services

Jelvix OÜ provides software development services including but not limited to:

• Custom software development
• Mobile application development
• Web application development
• Cloud solutions and migration
• Data analytics and AI solutions
• Quality assurance and testing
• Technical consulting and support

4. Use of Website

4.1 Permitted Use

You may use our website for lawful purposes only. You agree not to use the website:

• In any way that violates applicable laws or regulations
• To transmit harmful or malicious code
• To attempt unauthorized access to our systems
• To interfere with the proper functioning of the website
• To collect personal information without consent

4.2 User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

5. Service Agreements

5.1 Project Scope

Specific software development projects will be governed by separate service agreements that detail:

• Project scope and deliverables
• Timeline and milestones
• Payment terms and conditions
• Intellectual property rights
• Confidentiality provisions

5.2 Service Level

We strive to provide high-quality services but do not guarantee uninterrupted or error-free operation. Our liability is limited as specified in individual service agreements.

6. Intellectual Property

6.1 Our Intellectual Property

The content, design, and functionality of our website are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

6.2 Client Intellectual Property

We respect our clients' intellectual property rights. Ownership of custom software and intellectual property created for clients will be specified in individual service agreements.

6.3 Third-Party Content

Our website may include third-party content or links to external websites. We are not responsible for the content or practices of third-party sites.

7. Payment Terms

Payment terms for our services will be specified in individual service agreements. General payment conditions include:

• Payment schedules based on project milestones
• Late payment fees may apply
• All prices are subject to applicable taxes
• Currency and payment methods as agreed

8. Confidentiality

We maintain strict confidentiality regarding client information and projects. Both parties agree to:

• Protect confidential information
• Use confidential information only for intended purposes
• Return or destroy confidential information upon request
• Comply with applicable data protection laws

9. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability is limited to the amount paid for services
• We exclude liability for indirect or consequential damages
• We do not guarantee specific business outcomes
• Limitations may not apply where prohibited by law

10. Indemnification

You agree to indemnify and hold us harmless from claims arising from:

• Your use of our services
• Violation of these Terms
• Infringement of third-party rights
• Unlawful activities

11. Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures of third-party systems.

12. Termination

These Terms remain in effect until terminated. We may terminate or suspend access to our services:

• For violation of these Terms
• For non-payment of fees
• At our discretion with notice
• Immediately for illegal activities

13. Governing Law

These Terms are governed by the laws of Estonia. Any disputes will be resolved in the courts of Estonia, unless otherwise specified in individual service agreements.

14. Data Protection

We process personal data in accordance with our Privacy Policy and applicable data protection laws, including GDPR. For detailed information about data processing, please refer to our Privacy Policy.

15. Modifications

We may update these Terms from time to time. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of modified Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

17. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Jelvix OÜ regarding the use of our services.

18. Contact Information

For questions about these Terms, please contact us:

19. Additional Terms for Specific Services

Certain services may be subject to additional terms and conditions, which will be provided separately and incorporated by reference into these Terms.

20. Compliance

Our services comply with relevant industry standards and regulations, including:

• ISO 9001 (Quality Management)
• ISO 13485 (Medical Devices)
• ISO 27001 (Information Security)
• ISO 27701 (Privacy Information Management)
• GDPR (General Data Protection Regulation)